Leads DXB helps businesses implement, customize, integrate and support Microsoft Dynamics 365 CRM to improve sales visibility, customer service, workflow automation and business performance.
A successful CRM is more than software installation. It needs clean data, practical workflows, secure access, useful dashboards and a user experience that helps teams work faster.
Leads DXB supports the full Dynamics 365 lifecycle—planning, configuration, implementation, integration, enhancement, administration, training and ongoing technical support.
Leads, opportunities, forecasting, activities and pipeline visibility.
Case management, routing, knowledge, SLAs and service analytics.
Workflows and Power Automate processes that reduce repetitive work.
Role-based dashboards and Power BI-ready data for better decisions.
Choose targeted help for a specific requirement or engage a dedicated Dynamics resource for continuous support.
Ongoing assistance for troubleshooting, performance issues, user problems, configuration changes, enhancements and preventive maintenance. We help keep your CRM reliable while reducing operational interruptions.
Discuss Support →Administration support covering users, teams, roles, permissions, queues, workflows, data quality, security configuration, environment hygiene and routine platform monitoring.
Hire an Administrator →Structured implementation from discovery and solution design through configuration, migration, integrations, testing, security setup, deployment and user onboarding.
Plan an Implementation →Tailored entities, forms, views, business rules, workflows, plugins, custom extensions and automation aligned with your organization’s processes rather than forcing teams into a generic setup.
Customize Dynamics 365 →Connect Dynamics 365 with ERP, eCommerce, websites, finance systems, Microsoft 365, APIs and third-party applications to create dependable data flow and reduce duplicate manual entry.
Discuss Integration →Practical role-based training for users and administrators, covering navigation, processes, security, automation, reporting, dashboards, customization and day-to-day CRM best practices.
Arrange Training →Get experienced Dynamics assistance when workload peaks or a specialized requirement appears—without adding permanent overhead. Ideal for short enhancements, fixes, integrations and project recovery.
Get On-Demand Help →Proactive CRM care including platform monitoring, issue management, small enhancements, performance optimization, release readiness, data quality support and continuous improvement.
Explore Managed Services →Business Central implementation and support across finance, sales, purchasing, inventory, reporting and integration—helping connect ERP operations with your broader Microsoft business applications landscape.
Discuss Business Central →Move from legacy CRM platforms or older Dynamics environments with a controlled approach to data mapping, cleansing, migration, validation, reconfiguration, integrations and cutover planning.
Plan Your Migration →Build a connected customer and operations environment instead of isolated applications.
Lead and opportunity management, activities, pipeline tracking, forecasting, dashboards, sales process automation and seller productivity.
Contact Us →
Case management, queues, routing, knowledge, SLAs, omnichannel-ready service processes and support performance reporting.
Contact Us →
Bring customer data and engagement together to support unified profiles, segmentation, journeys and more personalized experiences.
Contact Us →
Automate approvals, notifications, record updates, integrations and repetitive tasks across Dynamics 365 and connected applications.
Contact Us →
Extend CRM with secure low-code apps, custom business experiences and structured data models using the Microsoft Power Platform.
Contact Us →
Support finance, inventory, sales and operations while connecting ERP data with CRM processes for stronger end-to-end visibility.
Contact Us →
Review business objectives, users, current systems, pain points, data and integration requirements.
Define CRM architecture, processes, security, data model, automation and reporting requirements.
Configure Dynamics 365, develop extensions, integrate systems and migrate data in controlled iterations.
Perform functional testing, data validation, UAT support, training and deployment readiness checks.
Stabilize the solution after go-live and continuously optimize workflows, reporting and user adoption.
Engage support by the hour, part-time or through a dedicated monthly model. We align the engagement with your project scope, workload, priorities and time zone.
CRM workflows are aligned with real operational processes, roles and outcomes.
We design Dynamics 365 to work with your ERP, websites, apps, Microsoft 365 and APIs.
Support can include enhancements, automation, reporting improvements and platform optimization.
Remote delivery can be aligned to regional business hours for smoother collaboration.
We focus on data quality and useful role-based insights, not just forms and screens.
Choose hourly, part-time or full-time support according to workload and budget.
For suitable engagements, a short evaluation or trial arrangement can be discussed so you can assess communication, delivery quality, responsiveness and technical fit before moving to a longer-term model.
Our approach combines CRM configuration, development, integration and support around business outcomes. The goal is a maintainable Dynamics environment that improves user productivity, data visibility and process consistency.
Monthly pricing depends on the role and scope. The service options on this page begin from approximately $2,100 per month, with exact pricing confirmed after reviewing the required skills and workload.
Yes. Support can cover consultation, solution design, implementation, configuration, migration, integration, customization, reporting, training, administration and post-go-live managed support.
Yes. Dynamics 365 can be connected with ERP systems, eCommerce platforms, websites, Microsoft 365, APIs and other business applications, subject to the integration options available in those systems.
Yes. Remote delivery schedules can be aligned with agreed business hours and project needs to support collaboration across UAE, GCC and international teams.
We recommend clear scope, milestones and review points. If concerns arise, they can be addressed through corrective actions, resource adjustments or an agreed transition plan based on the engagement terms.
A remote or managed model can provide faster access to specialized skills while reducing long-term hiring overhead. It is especially useful for project work, temporary capacity requirements and specialized Dynamics tasks.
Depending on the role, skills may include configuration, administration, customization, Dataverse, Power Apps, Power Automate, integrations, plugins, migration, reporting, testing, security and user support.
Leads DXB can support hourly, part-time and full-time engagement models. The right option depends on your workload, project duration, support window and budget.
Tell us what you need—implementation, support, migration, integration, customization, administration or a dedicated Dynamics resource—and Leads DXB can recommend the right engagement model.
